Remote Operations (Covid-19 Policy)

As a responsible Company, My Place Estate Agents are complying with Government directions to minimise the risk of our clients, staff and any person visiting our office contracting Covid-19.

We are therefore asking that anyone wishing to visit our office does so by appointment only. Our team members are fully operational carrying out appointments, progressing sales, handling e-mail communications and monitoring calls whilst working from home to ensure everyone’s safety at this time.

Please see our Covid-19 safety policy here.

Although we appreciate everyone is going through a difficult time full of uncertainty, we are very aware that we must continue to offer a professional service for our home-sellers and buyers.

We are a dynamic forward-thinking company and are still here to help you achieve a smooth and successful sale, and ensuring the health and safety of our customers and staff.

We also understand that one of the greatest difficulties facing those still in isolation will come from loss of social interaction. At My Place, we have a strong social presence with a variety of regular blogs and articles on all subjects available to read now on our website.

You can also keep up to date with our latest updates, top tips and advice on social media, so please do take a look and interact with us and the local community.

Are you thinking about selling your property?

During the pandemic, we have experienced a high level of enquiries from potential buyers looking for their next home, so why not take advantage of this opportunity? We also saw an increase in appraisal requests throughout 2020, which in turn proves that the local market remains very buoyant.

We continued to offer the highest level of service throughout the first lockdown, and were offering free desktop appraisals. We are now able to offer you a free virtual appointments, and we can now visit properties again, subject to meeting the Government guidelines.

We can still market your property in the usual way, and ensure it appears on all of the property portals including, Rightmove, Zoopla, On The Market and Prime Location. Your property will also appear on our bespoke website. Remembering that the majority of buyers start their house search online and with more people at home while restrictions are in place. We will also film a bespoke virtual viewing of the inside and outside of your property to comply with Government guidelines.

We are still having daily conversations with buyers and can start generating interest in your property straight away by asking them to watch a virtual viewing to ensure they are serious about viewing in person. If they are, we can then arrange to accompany them to view your property safely with a member of our sales team. Please see our Covid-19 safety policy for full details of how we are complying with the Government guidelines.

We will progress your sale to exchange of contracts in the same way that we normally would. Our sales progression team are second to none and are working as normal and you can still speak to your solicitor and us. As conditions are changing almost daily, we may however need to work with you and your buyer to adapt your completion date to ensure that we are complying with current guidelines.

Are you thinking of buying a property?

We can discuss your requirements over the phone, or video call, and register you on our database to receive suitable property alerts. When you find a property you like, we are offering virtual viewings in the first instance, then should you wish to view, we can arrange this for you subject to our Covid-19 safely policy.

We work closely with some fantastic mortgage and financial advisors who we can refer to you to speak to and get the best advice on how to fulfil your purchase needs at this time.

Should you view a property virtually and wish to make an offer but can’t travel to view in person, you can of course still do this, and we will manage your offer with the seller of the property in the same way that we normally would. As conveyancing may be delayed due to various factors during this time, we will work closely with your solicitor to keep you updated by phone and email.

If you are concerned about the move itself due to various risk factors, we will work to schedule your moving date to suit both yourself and the seller when the time is appropriate and you have access to the services that you need.

We understand that these are uncertain times for everyone, and we are here to support you, so please contact us via email or phone so that we can help you. We look forward to hearing from you. 

Call: 01208 813874